Whether you’re a buyer, seller, business owner, exporter, or first-time scrap trader, we’re here to help you move with confidence. The scrap industry can be confusing – different prices, different rules, different expectations, so having a real support team matters.
If you need assistance with account setup, KYC verification, B2B or B2C trade issues, or platform onboarding, just reach out.
No bots, no runaround – real people who understand scrap trading and want to help you get deals done smoothly.
Get in Touch
Contact Information
General Enquiries:
Account / Customer Support:
Technical Support:
Marketing & Partnerships:
Administration:
Email Support
General Enquiries:
Account / Customer Support:
Technical Support:
Marketing & Partnerships:
Administration:
FAQs – Contact & Support
How quickly do you respond?
Most enquiries are answered within 24 hours (faster for urgent trade-related issues).
Can businesses request partnerships or integrations?
Absolutely — reach out via email, and our team will guide you through next steps.
Do you provide support for KYC issues?
Yes. If your KYC verification is stuck or rejected, we’ll walk you through document fixes.
Can I visit your office?
Yes, but by appointment only. Call ahead to schedule a visit.
If you need help with anything — scrap listings, KYC verification, trade protection, or platform onboarding — just reach out. We’re here to make scrap trading safer, smarter, and simpler for everyone.
Ready to get started? Contact us now or open your account today.